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Privacy Policy

Last updated: April 2026

1. Information We Collect

When you use our website or submit a home physio booking form, we may collect: your name, phone number, email address, location in Lahore, the physiotherapy service you need, and a description of your condition. This information is provided voluntarily by you.

2. How We Use Your Information

Your information is used solely to: confirm and manage your physiotherapy appointment, send you a confirmation email, allow Dr. Rehman to contact you about your booking, and improve our services. We do not use your data for marketing without your consent.

3. WhatsApp Communication

When you submit our booking form, your details are sent to Dr. Rehman via WhatsApp for appointment confirmation. WhatsApp messages are governed by WhatsApp's own privacy policy. We recommend reviewing WhatsApp's privacy terms at whatsapp.com/legal.

4. Data Storage

Booking submissions are stored securely in our database on Hostinger servers. We use encryption and access controls to protect your data. Only authorised clinic staff can access booking records.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. Your data may be shared only where required by Pakistani law or court order.

6. Cookies

Our website may use basic session cookies required for security (CSRF protection). We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use the site.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To make a request, contact us at info@dr-rehman.com. We will respond within 14 days.

8. Contact for Privacy Matters

For any privacy-related questions, contact us at: info@dr-rehman.com or WhatsApp +92 322 413 5475.

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